Great product but could be a tad better
We love this product. Our first one had some problems after a few months (the coffee strength indicator light started to fade). KA dealt with it immediately and replaced the unit. Great customer service. The second machine is wonderful, too. Nevertheless, there is a feature our original Nespresso Pixie (not from Kitchen Aid) has that would be a huge improvement to the KA version, which costs twice as much. (The Pixie is much smaller. WE loved it and switched to the KA version because it held so much more water.) The Pixie used-capsule container glows gently when the machine is either out of water or the capsule container is full. That is sooo helpful. The KA version does not have that feature. Too often we don't notice (it's tough to see into either the water container or the used capsule container) - and the next capsule gets stuck because it can't drop down or nothing happens because there is no water, also resulting in the "loss" of a container.
Originally posted on Kitchenaid.com
Yes, I recommend this product