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4.5 | 213 Reviews

GE® Smart 40,000 Grain Water Softener

GE Appliances GXSHC40N

Features

  • Water flow alerts
  • Remote shutoff
  • Select your softness
  • Salt Saver

Quick Specs

  • Type: Water Softener
  • Energy Star Rated: No

See More

 
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Water flow alerts

Receive alerts to your smart phone when there's a potential leak or running faucet. Requires WiFi signal at filter location

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Remote shutoff

Shut off your water from anywhere using your smart device. Requires a WiFi signal at filter location

Watch Video

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Select your softness

Customize your water softness with the custom select valve to enjoy cleaner-feeling skin

Watch Video

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Salt Saver

Spend less time maintaining your system and more time enjoying it, with Salt Saver, which reduces salt consumption

Watch Video

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Learn how to install the GE Appliances Smart Water Softener

This smart softener offers leak detection with remote water shutoff as well as consumption tracking information via your smart phone

Watch Video

Water flow alerts Receive alerts to your smart phone when there's a potential leak or running faucet. Requires WiFi signal at filter location

Remote shutoff Shut off your water from anywhere using your smart device. Requires a WiFi signal at filter location

Select your softness Customize your water softness with the custom select valve to enjoy cleaner-feeling skin

Salt Saver Spend less time maintaining your system and more time enjoying it, with Salt Saver, which reduces salt consumption

Low salt reminder Receive a notification when salt levels are low. Requires WiFi signal at softener location

Consumption tracking Monitor water usage and flow rate. Requires WiFi signal at softener location

Pipe compatibility No flames or soldering required for 3/4" quick connect fittings. 1" pipe requires additional fittings

Fewer water spots Use up to 50% less dishwasher detergent and enjoy cleaner dishes with fewer spots

Appliances protection Reduces scale and build up in water heaters, prolonging life and maintaining efficiency

Learn how to install the GE Appliances Smart Water Softener This smart softener offers leak detection with remote water shutoff as well as consumption tracking information via your smart phone

Features

  • Water flow alerts
  • Remote shutoff
  • Select your softness
  • Salt Saver
  • Low salt reminder
  • Consumption tracking
  • Pipe compatibility
  • Fewer water spots
  • Appliances protection
  • Learn how to install the GE Appliances Smart Water Softener
CAPACITY
Capacity (grains) 40000.0
FILTER
App Filter - WiFi Connect Built-In
APPEARANCE
Color Appearance Light Gray
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Limited 10-year brine/resin tank
Limited 3-Year Electronic Monitor;
Labor Warranty Limited 1-year entire appliance
POWER / RATINGS
Electronic Rating 24V; 60Hz
ACCESSORIES
Installation Kit Included
WEIGHTS & DIMENSIONS
Net Weight 102.0
Overall Depth 22.4375
Overall Width 14.4375
Overall Height 47.625
Approximate Shipping Weight 106.0
FEATURES
Max. Clear Water Iron Reduction (ppm) 8
Style Sculpted
Max. Hardness Removal (gpg) 110
Type Electronic-Demand Driven
Service Flow Rate (at 15 psi drop) 9.5
WiFi Connect Built-In
Indicator Lights Days to Empty; Low Salt; Status Light
Salt Saver Button/Light
Resin Quantity (cu.ft.) 1.1
Permanent Settings Memory Yes
Resin Tank Size (in.) 9 x 40
Custom Select blending value Yes
Regeneration Time (min.) 94 to 134
Resin Filter Type Standard Mesh
Sediment filter Yes
Audible Alarm Yes
Control Type Electronic
Valve Type High Flow
System Monitor Advanced
SmartSoft™ technology Yes
Connected Features Remote Water Shutoff (External Valve)
Salt Level WiFi Alert
Water Usage Tracking
Efficiency (grains per lb.-salt) 5100
Salt Saver button/light Yes
Plumbing Connection / Pipe Size In & Out (in.) up to 1-1/4
Salt Storage Capacity 230.0

Quick Specs


  • Appearance

  • Type: Water Softener

  • Features

  • Energy Star Rated: No

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.5 out of 5

85% of reviewers recommend this product.

5 Stars

I'm so glad we went with this one. Love it!

De63 2/17/2022

We went with this unit. Love it. Installed yesterday, plumber did a great job. We could already tell a big difference our first shower after being installed. We are very happy!
Originally posted on www.ge.com

Yes, I recommend this product

1 Stars

Do not buy this product

Water Softener ge 1/18/2022

Purchased this unit in 2020, needs new tank do to leak and only has one year warranty, buyer beware!!
Originally posted on www.ge.com

No, I do not recommend this product

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5 Stars

Nice water softener

Now a Plumber 1/9/2022

I couldn't get a plumber over so I just installed it myself. The instructions were very good, easy to follow. The unit is doing a great job softening our well water. Looking forward to no more white mineral buildup on our plumbing fixtures!
Originally posted on www.ge.com

Yes, I recommend this product

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2 Stars

Seems to be working. App sucks.

sethiniowa 12/14/2021

Water is soft. Install wasn't bad, but the valve control module took some extra finesse. One annoyance is that the lid to the salt basic in loose and not sealed quite as snugly as you'd expect. But the biggest problem is the Smart HQ app that is supposed to control the unit. After day 3 I can't do anything but open the app. If I click anything the app shuts down. The recommendation from GE support was to download the Comfort-GE app instead of the Smart HQ app, but it does the same thing. Further inquiries with GE support yielded this reply: "The app team is aware of the issue and working on a fix. Please be on the lookout for any updates to the app. Thanks, Ian Tier 2 Tech Support GE Appliances | Connected Home" Assuming that the app would work I could rate the overall experience better. However, the poorly developed telematics and inadequate support land me at 2/5 stars.
Originally posted on www.ge.com

No, I do not recommend this product

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4 Stars

Not that smart, but soft water

BRD 4 life 12/13/2021

It's a solid water softener. A few weeks in and (besides the app crashing until there was a new update) no problems. The area where I live has some of the hardest water in the USA, so I'm happy to have soft water now. Though I think the hard water tasted a little better. The only "smart" features are that you can shut off water to your water softener, it tells you water usage of previous days, and it tells you the estimate of when you should refill with salt. There is sadly no way to adjust any of the settings from the app. Being able to remotely shut off water is probably a good thing in an emergency.
Originally posted on www.ge.com

Yes, I recommend this product

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4 Stars

Works great, app okay

Onyekg1234 11/7/2021

Works really well to soften water but app doesn't work well to control water usage or turn off water
Originally posted on www.ge.com

Yes, I recommend this product

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5 Stars

Perfect

HHFD 10/19/2021

this is the one I wanted to buy it is compact in stead of the big tank Thanks
Originally posted on www.ge.com

Yes, I recommend this product

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5 Stars

EASY SETUP

JILL714 9/21/2021

MY HUSBAND PURCHASED THIS ON AMAZON AND WAS ABLE TO INSTALL IT HIMSELF. WORKS GREAT
Originally posted on www.ge.com

Yes, I recommend this product

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5 Stars

Ease of installation

Chriscol627 8/29/2021

It was easy to replace my old softener with this new one. Can't wait to hook up the wifi
Originally posted on www.ge.com

Yes, I recommend this product

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1 Stars

Went bad in 16 months

SajH 8/29/2021

This replaced a unit that was working well for 10 years. However this unit lasted only 16 months. There was a major leak and water overflowed into our garage for hours.
Originally posted on www.ge.com

No, I do not recommend this product

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1 Stars

Resin leaks in a year of use

amingo86 8/25/2021

The resin leaks in a year of use blocking our shower and faucet. GE has no contracted installer to replace the part around St. Louis, MO. I need to find a plumber to check and wait for GE to send a resin tank. The worst part... I need to pay for ALL the cost. VERY VERY disappointed!!!
Originally posted on www.ge.com

No, I do not recommend this product

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4 Stars

Space saving design, less guess-work

wdidom 7/23/2021

Although the middle/top blue piece arrived damaged, it appears to be cosmetic and shouldn't affect the functionality of the unit. That said, I'd recommend picking up a product like this in-store rather than have it shipped if possible. The packaging is obviously inadequate to withstand the rigors of retail shipping. Having it connected to the smart phone app is a neat feature to help you keep on top of the salt level.
Originally posted on www.ge.com

Yes, I recommend this product

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5 Stars

Great Machine for the Money!!

HandsomeStranger 6/8/2021

Our water is so atrocious that I don't think that we could drink it without our water softener! I let it run out of salt and almost immediately you could tell the difference that this device makes. I enjoy the fact that I can interface with it through my phone and that it sends detected leaks (in my case it was a hose running, watering the garden) to my phone too.
Originally posted on www.ge.com

Yes, I recommend this product

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5 Stars

Good Brand & Quality

Roland Cochran 6/6/2021

The wife and I are completely happy with this water softener. The fact that you can control it via wifi while away from home is another great feature.
Originally posted on www.ge.com

Yes, I recommend this product

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2 Stars

GE Water softener

GE soft 6/3/2021

Not working to well. I an not so happy with this item.
Originally posted on www.ge.com

No, I do not recommend this product

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5 Stars

Awesome water softener!

JimandBJ 5/27/2021

This is our 3rd water softener but, it's the first SMART Water Softener! The app lets me know when it's time to add salt and if it detects a water leak, (even when we are away from home) I can turn off the water to my home. Seriously, this water softener is Awesome! Thanks GE Appliances for marrying WIFI technology to an already great water softener!
Originally posted on www.ge.com

Yes, I recommend this product

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1 Stars

App doesn't work

I wanted soft water 5/23/2021

Don't pay extra for features that don't work. The app is junk.
Originally posted on www.ge.com

No, I do not recommend this product

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5 Stars

Love being SMART with the GE Water Softener

Blakectx 5/17/2021

The app works great, easy to use and fantastically soft water and with the matching SMART Water Filter makes this a smart purchase.
Originally posted on www.ge.com

Yes, I recommend this product

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5 Stars

So far so good

MiraJ 5/11/2021

Install was quick. I like the slick design of the softener.
Originally posted on www.ge.com

Yes, I recommend this product

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5 Stars

Great features, like the wi-fi controlled valve.

Butch1948 4/29/2021

The softener was fairly easy to install and I like the fact that is came with a valve that I can control with my phone.
Originally posted on www.ge.com

Yes, I recommend this product

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5 Stars

Great appliances and easy to install

QUEBEC21 4/24/2021

DIY installer will enjoy this product. Very easy to install and perform as described.
Originally posted on www.ge.com

Yes, I recommend this product

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5 Stars

Great features!

Jesse12345 4/22/2021

The unit works flawlessly and provides monitoring capabilities that alert me to usage and issues related to leaks.
Originally posted on www.ge.com

Yes, I recommend this product

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5 Stars

Great product

babagnosh 4/20/2021

This is a good addition to our house and WiFi connectivity feature is awesome. Saves a lot of salt.
Originally posted on www.ge.com

Yes, I recommend this product

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5 Stars

GE smart water softener

Shilvish 4/18/2021

I'm very happy to have purchased this product and it has smart leak detection feature that its very useful.
Originally posted on www.ge.com

Yes, I recommend this product

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5 Stars

Nice water softener

Jc63 4/12/2021

Product was easy to install and set up. Water in our home is now wonderful.
Originally posted on www.ge.com

Yes, I recommend this product

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4 Stars

Everything is great except...

TeePee561 4/8/2021

Why is the 1" threaded NPT adapter not included? You're including the shutoff valve with no way to attach it. Had to go to Lowe's and Home Depot only to find both brass and PVC adapters leak since there's no washers provided either. Had to use Teflon tape and screw it in really tight to stop a leak.
Originally posted on www.ge.com

Yes, I recommend this product

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5 Stars

Easy to use

Odezle 4/5/2021

Like how easy it is to use. Very good product! Highly recommended
Originally posted on www.ge.com

Yes, I recommend this product

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5 Stars

Water softener

JPAP1 4/1/2021

The water smart was prive well within my budget, the features such as detecting low salt and I receive the notification on my smart phone was the reason I bought it.
Originally posted on www.ge.com

No, I do not recommend this product

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2 Stars

Water is still hard...

Feldmaac 4/1/2021

I had a Waterboss that softened our very hard water. I have this unit cranked all the way up, and the water is still hard. So far I'm not impressed.
Originally posted on www.ge.com

No, I do not recommend this product

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1 Stars

I would not buy

WWL2nd 4/1/2021

Machine does not work like suppose too... Internet shutoff valve does not work with internet.... Just not a good product...
Originally posted on www.ge.com

No, I do not recommend this product

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4 Stars

Great ... But

WarKat 3/31/2021

This this water softener works great and softens the water accurately. But the only but is that I can not get the Smart system working to check out everything through Wi-Fi. It just won't connect no matter what I do. I spent a lot of time online trying to figure out what other people have done and nothing helps. Regardless, it still keeps on softening the water.
Originally posted on www.ge.com

Yes, I recommend this product

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5 Stars

So far so good

Spades 3/29/2021

Only had it for 3 weeks but we can sure tell the difference
Originally posted on www.ge.com

Yes, I recommend this product

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3 Stars

Great Softener - DO NOT get the WiFi

Patrick_G 3/28/2021

Softener is amazing, as are all GE, but do not get the WiFi. The app is horrible, not worth the extra few hundred dollars.
Originally posted on www.ge.com

No, I do not recommend this product

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5 Stars

Reliable product

Nternet7 3/24/2021

This product works very well and has been very reliable. Easy installation and operation. This is the first one from GE I have used, and it has all the features I need.
Originally posted on www.ge.com

Yes, I recommend this product

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5 Stars

Simple and easy

David70a 3/23/2021

It was easy to install. And easy to program to get started
Originally posted on www.ge.com

Yes, I recommend this product

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4 Stars

Soft Water!

Unicycle Ed 3/20/2021

The only critique I have is I want the new GE app to work, but the rep told me it would be a couple of months (summer 2021) before that happens. So I'm using the old app which has fewer features.
Originally posted on www.ge.com

Yes, I recommend this product

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5 Stars

Features and Performance great.

Drd5575 3/17/2021

Good performance. Price is good. Quite and WIFI works good.
Originally posted on www.ge.com

Yes, I recommend this product

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5 Stars

Great features

devonz71 3/15/2021

I love that I have an app on my phone and can monitor my water softener.
Originally posted on www.ge.com

Yes, I recommend this product

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4 Stars

Great product

Papi9 3/15/2021

Really good product I will recommend it , very satisfied with it.
Originally posted on www.ge.com

Yes, I recommend this product

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5 Stars

Easy to use

Petede10 3/7/2021

Like the wifi warning if salt is low. Nice compact size
Originally posted on www.ge.com

Yes, I recommend this product

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5 Stars

Great Product and Simple Design. Easy to Install!!

Rupz 3/4/2021

The product is great, easy to install and configure. Simple look and design and straight forward to install.
Originally posted on www.ge.com

Yes, I recommend this product

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3 Stars

Water not soft

Ash Soliman 3/3/2021

When I open the box at some the pot is broking aunt quality of the water there's not enough soft
Originally posted on www.ge.com

No, I do not recommend this product

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4 Stars

Works Great.

Farmer Kevin 3/1/2021

It is great to have soft water again. I like the salt level minder in the tank and on the dashboard.
Originally posted on www.ge.com

Yes, I recommend this product

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5 Stars

Trusted choice.

Tfree4444 2/28/2021

I needed to replace our older model. After reading reviews and searching information, I settled on this product. Happened to get a great close out price from Home Depot. I'm pleased and confident it will meet all our needs for a long time!
Originally posted on www.ge.com

Yes, I recommend this product

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4 Stars

Shut off valve included!

RY2KSS 2/28/2021

Peace of mind that I can stop the water flow remotely. If the system detects continuous high water, it will alert me and and allow me to close the supply valve all from my phone.
Originally posted on www.ge.com

Yes, I recommend this product

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5 Stars

Works good

Jwhite0 2/22/2021

It was easy to install & works great. It does what is supposed to do.
Originally posted on www.ge.com

Yes, I recommend this product

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5 Stars

Water softener

Eddie 60 2/21/2021

Water softener awesome easy install easy Easy programming we love it better than the old one I did a lot of research and came up with this one . Has a big holding tank for salt tell you when it's close to empty . Can really tell the difference don't be afraid to install it yourself it's not that hard watch a couple YouTube videos read the instructions call the health service line for programming you will not be disappointed.How did operational for over a week now really can tell the difference In the water Quality
Originally posted on www.ge.com

Yes, I recommend this product

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3 Stars

Smart water softener

Taxman80 2/20/2021

The water softener Itself is fairly good. The instructions could be a lot better. The WiFi feature is totally worthless. The app needs updated and it keeps losing WiFi when it 10 feet from the router.
Originally posted on www.ge.com

No, I do not recommend this product

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4 Stars

Very easy and nice features to use

Alexdlg1 2/19/2021

Let's start by saying that as far as the customer service, they get a 10. And I say this because I had an issue with the wifi app and had to call GE and everyone I spoke to was great and very helpful. I would give a 6star to this product if everything had worked great from the get go. Unfortunately the wifi receptor is not working and will get a call back from tech support in 2-3 working days. We did feel the water in the shower smoother. And have noticed that the detergent last longer. Very easy to install and program.
Originally posted on www.ge.com

Yes, I recommend this product

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5 Stars

It works

Colesb 2/18/2021

Bought this to replace an old water that had seen better days. After setting this one up, our water became clearer and the stains started disappearing from our toilets. This uses much less salt than our old softener that had 3 regen days a week. And the water has gotten that soft feeling without feeling slimy. I had no problem hooking up the softener or the WIFI. All in all this seems to do what it's supposed to do and I look forward to many years of service.
Originally posted on www.ge.com

Yes, I recommend this product

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